The list of major cyber crimes perpetrated against hotel chains gets steadily longer. Last November the details of 500 million Marriott International guests were compromised and before that, card numbers and verification codes were stolen from servers for 1,200 hotels in the InterContinental Hotels Group.
Hackers also took card payment details relating to 41 hotels in the Hyatt Hotels Corporation. It was the second time the chain had been raided. In late 2015, customers’ financial data was stolen from 250 hotels.
It is a question of when, not if, your servers are breached
Unfortunately, it is no longer a question of if hotel chains and hospitality businesses will be breached, but when. That makes fast, almost-instant detection crucial so that damage can be prevented. Achieving that is only possible through CyberHive’s state-of-the-art security technology that uses the power and integrity of chips found on every server’s motherboard.
The reality now is that new malware is being released on such a massive scale that the AV industry cannot cope. As soon as the AV industry identifies and blocks one type of attack, the hackers have moved on.
Staff are only human and they make you vulnerable
Most cyber-attacks originate from human errors because hackers have become hugely expert in tricking employees, usually through a malware-laden phishing email that looks convincing.
Criminals are also well-versed in the art of corrupting employees in data centres so they plant unauthorised software on servers. Such software may go undetected for months while it steals valuable information.
Conventional security takes too long to detect breaches
The problem with malware on servers is the length of time taken to detect it. Respected researchers The Ponemon Institute in their 2018 Cost of a Data Breach Study, found that it took an average of 197 days to identify a data breach and 69 days to contain it.
In the Marriott breach, the hackers had originally gained illegal entry to the chain’s Starwood reservation system back in 2014. The company may somewhere along the line have lost its encryption keys – which, if true, demonstrates that encryption is only as good as the processes and people that implemented it.
With CyberHive detection-time is reduced from weeks to seconds
This is where CyberHive comes in, using a combination of hardware-based cryptography and whitelisting technology to shift the emphasis from defending against known external threats to identifying all attacks within seconds, before they have any impact.
The technology is easily implemented since it employs the chips found on the motherboards of every server. It checks the server’s status every few seconds, which is impossible with conventional technology. And being impervious to hacking, no person or organisation can interfere with servers, falsify verification data or bypass security.
CyberHive also offers protection against insider-attacks by eliminating single points of human weakness. If someone in a data centre drops nasty software on a server, the organisation’s cyber security staff will know about it right away.
Of course, there is never a single magic solution. Staff-training and the retention anti-virus and associated technologies remain important. But given the increasing sophistication of cyber criminals, the only sensible approach for hotels is to implement CyberHive. Only then will they avoid the commercial misery of having to tell millions of customers that their data has been stolen.
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